Legal Documents

NUPK Terms & Conditions — Before Registering Read once

This page contains the complete Terms & Conditions for using NUPK. Creating an account means you agree to these terms — so it is worth taking a moment to read through them.

Last Updated: January 2026 Fully in Bengali Legally Binding
18+
Minimum Age
1
One account per person
৳500
Minimum deposit
24 Hours
Withdrawal time

Key Highlights of the Terms at a Glance

Before diving into the details, check this quick summary — it covers the important points in a clear, easy-to-understand way.

Account Eligibility

You must be at least 18 years old to register an account with NUPK. Each person may hold only one account. If duplicate accounts are detected, both may be closed.

Payments & Withdrawals

The minimum deposit via bKash, Nagad, or bank transfer is ৳500. Withdrawals are typically processed within 24 hours. KYC-verified accounts are processed faster.

Bonus terms

Each bonus has its own wagering requirements and expiry date. Multiple bonuses cannot be active at the same time. Misuse of bonuses may result in account suspension.

Betting rules

All bets are settled based on the final official result. If a bet is voided due to a technical issue, the stake is refunded. Specific rules apply in the event of an abandoned match.

Account Security

It is the user's responsibility to keep their account password secure. If any suspicious activity is detected, NUPK may temporarily suspend the account. Never share your password with anyone.

Responsible Betting

NUPK promotes responsible betting. Deposit limits, self-exclusion, and cooling-off periods are available at all times. Betting is meant to be enjoyable — not a source of stress.

Introduction & eligibility

These Terms and Conditions (NUPK or "we" and the user or "you") constitutes a legally binding agreement. By using the nupk.asia website or the NUPK mobile app, or by creating an account, you are deemed to have automatically accepted these Terms and Conditions.

NUPK An online betting and casino platform licensed by Curaçao eGaming and operated in accordance with international gaming regulations. These Terms and Conditions may be updated at any time — continued use of the platform after any changes constitutes your acceptance of the revised terms.

Important: All content on this page is provided in Bengali for ease of understanding. However, the English version shall be considered authoritative in the event of any legal dispute.


01

Account Eligibility & Registration

NUPK-', the following conditions must be met:

  • Users must be at least 18 years of age. Any account found to belong to a minor will be closed immediately and the balance may be forfeited.
  • Each person may hold only one account. Opening multiple accounts under the same identity or from the same device/IP address is strictly prohibited.
  • You must provide your correct name, date of birth, and contact details at the time of registration. Providing false information may result in account termination.
  • From countries or regions where online betting is prohibited by law, NUPK Cannot be used.

KYC verification is required after registration is complete. Withdrawals may be restricted until verification is approved.

Opening an account using someone else's identity or false information will be treated as fraud and may result in legal action.


02

Account Security & Responsibility

Your NUPK The security of your account is primarily your own responsibility. Please keep the following in mind:

  • Never share your login credentials (username and password) with anyone. If someone — known or unknown — asks for this information, report it to us immediately.
  • If you notice any suspicious activity — such as login notifications for sessions you didn't initiate — change your password immediately and contact support.
  • After logging in from a public Wi-Fi network or shared device, always log out to end your session.
  • You are responsible for all transactions and bets made from your account, unless it can be proven that your account was compromised.

NUPK You will never be asked for your password or OTP via email or phone. Any such communication should be treated as fraudulent.


03

Deposits, Withdrawals & Payments

NUPK-'s payment processes are managed with full transparency. The key rules are outlined below:

Payment Methods Minimum deposit Minimum withdrawal Processing Time
Bkash ৳500 ৳500 3–24 Hours
Cash ৳500 ৳500 3–24 Hours
Rocket ৳500 ৳1,000 3–24 Hours
Bank Transfer ৳2,000 ৳2,000 1–3 business days

Please note when withdrawing: withdrawals can only be made to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted.

Withdrawals above a certain limit will not be processed until KYC verification is complete. The verification process is typically completed within 24 hours.

Anti-money laundering: NUPK Complies with international AML (Anti-Money Laundering) regulations. Additional verification may be required for unusual transactions.


04

Betting rules

NUPKBetting on this platform is governed by a set of fundamental rules that apply equally to all users:

  • Once a bet is confirmed, it cannot be cancelled — so make sure you're certain before placing it.
  • Pre-match betting closes once a match kicks off. If a technical issue causes a pre-match bet to be accepted at pre-match odds after the match has started, NUPK reserves the right to void that bet.
  • For any losses arising from stream delays or connection issues during live betting NUPK not liable.
  • In an accumulator bet, if one event is cancelled, that leg is settled at odds of 1.00 — the remaining legs stand as placed.
  • If a match is abandoned or suspended and does not resume within 24 hours, the bet will be voided and the original stake will be refunded.

Arbitrage betting and the use of betting software are strictly prohibited. If such activity is detected, the account may be closed and the balance forfeited.


05

Bonus & Promotion Terms

NUPKAll bonuses and promotions are offered under specific terms. Please read the relevant terms for each bonus before claiming it. The general rules are:

  • Bonuses apply to registered and verified accounts only.
  • Only one bonus can be active at a time.
  • Every bonus comes with a wagering requirement — withdrawals from bonus funds are not permitted until this requirement has been met.
  • Bets must have minimum odds of 1.5 to count towards bonus wagering.
  • If bonus abuse is confirmed — such as claiming bonuses across multiple accounts or engaging in arbitrage betting — the bonus and any associated winnings will be forfeited.
  • Every bonus has an expiry date — any unused bonus funds and wagering progress will be forfeited once the bonus expires.

NUPK reserves the right to modify or cancel any bonus or promotion at any time. For the latest bonus details, please refer to the Promotions page.


06

Responsible Betting Policy

NUPK firmly believes that betting is for entertainment, not a solution to problems. We provide the following tools:

  • Deposit limit: You can set a maximum daily, weekly, or monthly deposit limit.
  • Betting limits: You can set a maximum bet limit for any given time period.
  • Cooling-off period: Your account can be temporarily deactivated for anywhere between 24 hours and one week.
  • Self-Exclusion: Accounts can be suspended for 1 month to 6 months, or closed permanently.

These tools are available under the "Responsible Gaming" section in your account settings. Visit the Responsible Gaming page for more details.

If you feel betting is getting out of your control, please contact support or Responsible Gaming Contact the help centre on the page.


07

Data Privacy & Usage

NUPK User personal data is treated with the utmost importance. Full details on how information is collected and used can be found on the Privacy Policy page. In brief:

  • Information collected during registration and KYC is used solely for account verification and legal compliance purposes.
  • Your information is not shared with third parties — except where required for payment processing or legal obligations.
  • Betting history and financial data are protected with SSL encryption.
  • Users may request the deletion of their data, though information required for legal compliance must be retained for a specified period.

08

Account closure & restrictions

NUPK May close or restrict an account without notice under the following circumstances:

  • If you violate these Terms and Conditions.
  • If it is proven that an account was created using false information.
  • If bonus abuse, arbitrage, or fraudulent activity is detected.
  • If the account holder is identified as a minor.
  • At the direction of legal authorities.

Users may close their account at any time. In such cases, the remaining balance will be returned via the designated payment method — provided KYC verification has been completed.


09

Changes to Terms & Dispute Resolution

NUPK These terms may be updated at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

In the event of any dispute, the first step is NUPK-'s support team first. If the issue remains unresolved, a complaint may be filed with the Curaçao eGaming authority. Curaçao law applies to all legal disputes.

Support contact

For any questions about the terms and conditions, contact us at support@nupk.asia or use the in-app live chat. Support in Bengali is available 24/7.


Why You Should Understand These Terms

Many people skip the Terms and Conditions page — assuming it's too long or too complicated to read. But NUPK-this page is designed to protect your interests. How bonuses work, how secure payments are, and where to turn if something goes wrong — you'll find all the answers here.

The most common mistake new users make is attempting to withdraw without understanding the bonus wagering requirements. Receiving a bonus does not mean you can cash it out immediately — winnings from a bonus only become withdrawable after you have placed the required amount in bets. This rule applies across all betting platforms — NUPK— and this is only stated clearly in Bengali here.

One more important thing to keep in mind regarding payments — withdrawals must always be made through the same method used for the deposit. So if you deposited via bKash, your withdrawal will go back to bKash. Withdrawal requests to a different account or via a different method are generally not accepted, as this is required for anti-money laundering compliance. It may seem inconvenient, but this rule is there to protect your funds.

One point that's worth repeating when it comes to account security — never share your password with anyone. NUPK-staff will never ask for your password. If anyone claiming to be "NUPK Support" requests your password or OTP, it is a scam. Please report any such contact directly to official support.

Our Responsible Betting policy is not just a formality. NUPK We genuinely believe that betting should be an enjoyable experience for every user. If you ever feel that betting is affecting your life — straining relationships with family or causing financial stress — taking a break is the right call. You can use the self-exclusion tool to pause your account for anywhere from one day to six months, and you will not receive any marketing communications during that period.

Finally, a note on changes to the terms — you will be notified by email or push notification if any significant changes are made. That said, it is a good habit to check this page regularly. Minor additions or clarifications may not always be communicated separately.

Key Rules to Keep in Mind

18+ only

If a user is identified as a minor, the account and balance will be forfeited.

Single account

Multiple accounts under the same identity are not permitted.

Bets cannot be cancelled once confirmed

Once a betslip is confirmed, it cannot be changed.

Withdrawal via same method

Withdrawals must be made through the same method used for the deposit.

Bonus has an expiry date

Any unused bonus and progress will be forfeited once the bonus expires.

Never Share Your Password

NUPK will never ask for your password or OTP.

Frequently asked questions

Common questions about Responsible Betting tools and the withdrawal process.

Yes, NUPK-'s full suite of self-imposed betting limit tools. Under the "Responsible Gaming" section in your account settings, you'll find three types of limits — deposit limit, betting limit, and loss limit. Each can be set separately on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately — so if you lower your deposit limit from ৳1,000 to ৳500 right now, it applies instantly. Increasing a limit, however, is not immediate — this is by design. Limit increase requests typically take 24 hours to 7 days to process, to prevent impulsive overspending in the heat of the moment. Activating a self-exclusion or cooling-off period is even simpler — it can be done with a single button. However, a self-exclusion cannot be reversed before the period ends; your account will only be reactivated once the set duration has elapsed. For more details, Responsible Gaming View the page.

The withdrawal process is straightforward, but a few things are worth keeping in mind. First, KYC verification must be completed before you can withdraw — without it, withdrawals above a certain limit will not be permitted. If you haven't done your KYC yet, it's best to complete it now. Second, if you have an active bonus with pending wagering requirements, you won't be able to withdraw your full balance until those requirements are met. However, your main balance (the amount you deposited) is always withdrawable — wagering conditions apply only to bonus balance. To make a withdrawal, go to your account, select "Withdrawal", enter the amount, and choose the same payment method you used to deposit. Bkash, Nagad, and Rocket typically process within 3 to 24 hours. Bank transfers may take 1 to 3 business days. During peak periods (after major matches), processing may take a little longer. Once you've submitted a withdrawal request, you can track its status in real time on the "Transaction History" page.
Got the terms down?

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